Terms and Conditions

Welcome to https://crownslots-australia.com/ (“CrownSlots Casino”, “Website”, “We”, “Us”, “Our”). Before using our services, please read these Terms and Conditions carefully. By accessing or using our site, you agree to be bound by these terms.

Amendments to the Terms

CrownSlots Casino reserves the right to modify these Terms and Conditions at any time to reflect changes in business practices, legal requirements, or regulatory obligations. Significant changes will be communicated via email and/or notice on our website. It is the player’s responsibility to regularly review the Terms and Conditions to stay informed about any updates. Continued use of the website after changes have been made indicates acceptance of the revised Terms. We recommend that players print or save a copy of these Terms for their records.

Player Requirements

Players must be at least 18 years old or the legal age for gambling in their jurisdiction, whichever is greater. It is the player’s responsibility to understand and comply with all local laws related to online gambling. CrownSlots Casino cannot verify the legality of the services in each jurisdiction, and it is the player’s responsibility to ensure their use of the website is legal. Players must provide accurate personal information during registration and are required to update this information as necessary to maintain accuracy. Accounts may be suspended or terminated if players are found to have falsified their age or other eligibility criteria.

Prohibited Jurisdictions

CrownSlots Casino cannot provide services to individuals in certain countries and territories where online gambling is restricted or prohibited by law. This includes, but is not limited to, the United States, United Kingdom, Italy, France, and any other region specified on our website. Our platform will take reasonable measures to prevent users from these regions from registering or placing bets. However, it is ultimately the user’s responsibility to ensure they do not violate local regulations. Attempts to circumvent these restrictions using VPNs or other means may result in account closure.

Access to Games

Certain games may not be accessible in specific regions due to restrictions imposed by game providers or local regulations. CrownSlots Casino makes every effort to comply with these restrictions and block access when necessary. Players are prohibited from using VPNs, proxies, or other technological means to bypass these geographic restrictions. Violation of these restrictions may lead to the confiscation of winnings, suspension, or permanent closure of the account. It is the player’s responsibility to verify game availability within their jurisdiction. CrownSlots Casino reserves the right to modify the availability of games at any time without notice to comply with legal requirements or agreements with providers.

Currency Options

We support multiple currencies, including EUR, USD, and BTC. Visit our website for the full list.

Fees and Taxes

Players are responsible for fees associated with their deposits and withdrawals, which may vary depending on the payment method used. Additionally, players are responsible for paying any applicable taxes on their winnings, as dictated by the laws of their country of residence. CrownSlots Casino may provide players with transaction records to assist in tax reporting, but does not offer tax advice. Players should consult with a tax professional to understand their obligations.

Game Rules

Players should familiarize themselves with the rules and payout percentages of each game offered. Understanding the game mechanics is the player’s responsibility.

Disclaimer

CrownSlots Casino offers no guarantees against losses incurred while using our services. We are not responsible for any technical interruption or loss of service. Players assume all risk for using the platform.

Account Management

Each player is entitled to one account. Creating multiple accounts by the same person is strictly prohibited and may lead to suspension or cancellation of all related accounts. Players must provide accurate and complete information during the registration process and keep their account details up to date. It is the player’s responsibility to ensure the security of their login credentials. CrownSlots Casino may request identification documents to verify account information as part of our compliance with KYC (Know Your Customer) procedures. Failure to provide the required documentation may lead to account restriction or closure.

Fraud Prevention

We employ robust fraud detection measures. Any suspicion of fraudulent activity will result in account suspension and investigation. We reserve the right to report such activities to the appropriate authorities.

Depositing Funds

Deposits can be made via various payment methods. All deposits must come from accounts in the player’s name. Third-party payments are prohibited.

Withdrawal Process

Withdrawals must meet specified thresholds. Verification documents may be required to process withdrawals, in accordance with KYC protocols.

Refunds

Refund requests are reviewed on a case-by-case basis and must be submitted within 24 hours of the transaction in question. To request a refund, players must contact customer support and provide the necessary transaction details. Generally, refunds are only granted in cases of demonstrable error or malfunction. CrownSlots Casino reserves the right to deduct any bonuses or winnings derived from the initial transaction when processing a refund. Players are responsible for any fees associated with the refund process. Please note that decisions regarding refunds are final.

Inactive Accounts

Accounts that have not been logged into or used for any activity for a consecutive period of 12 months are considered inactive. CrownSlots Casino reserves the right to charge a monthly maintenance fee for inactive accounts. Players can avoid this fee by logging into their account regularly. If an account balance reaches zero, the maintenance fee will cease to apply. In the event an account remains inactive for an extended period, it may be closed and the remaining balance forfeited. Players wishing to reactivate an inactive account should contact customer support.

Dispute Resolution

CrownSlots Casino is committed to resolving disputes fairly and promptly. In the event of a dispute, players should first contact our customer service team, who will attempt to resolve the issue. If the dispute is not satisfactorily resolved for the player, it may be escalated to management for review. Players have the right to contact an independent mediator or the relevant regulatory authority if they believe their dispute has not been adequately resolved. CrownSlots Casino’s server records are considered the final authority in determining the outcome of any dispute related to game results or account activities.

Terms and Conditions for Referring a Friend

General terms apply to our refer-a-friend program. By participating, both the referrer and the referred agree to these terms. Referred players must not be current members of CrownSlots Casino. The sponsor’s and sponsored’s details must not match any existing account. The referrer must provide specific details about their friend. Bonuses are granted only after the referred friend registers and deposits a minimum of 25 $/€/£. Bonuses for both parties will be credited within 48 hours of the referred friend’s deposit. If you need further assistance, please contact us at [email protected].

Address: 123 Casino Road, Sydney, NSW, Australia.